XT SCALE / Insights

Practical AI, built for business.

Guides to custom AI agents, RAG, integrations and evaluation. Start with the business task, then choose the technology.

Knowledge systems01

RAG permissions: decide what each employee can retrieve

Plan document permissions, retrieval boundaries and access-change tests before connecting an AI assistant to internal business knowledge.

October 2, 20264 min read

AI engineering02

Compare fixed AI workflows and tool-using agents through a practical business-process example, including approvals, failures and pilot measurement.

October 2, 20264 min read

Knowledge systems03

Learn when retrieval augmented generation fits a business assistant, what data preparation it needs and how to evaluate useful, grounded answers.

October 2, 20264 min read

Integration04

Scope an AI agent integration around record identity, permissions, approvals, delivery confirmation and recovery from failed or repeated actions.

October 2, 20264 min read

Delivery05

Plan a custom AI agent pilot with one workflow, representative tasks, defined data access, acceptance criteria and a practical path to production.

October 2, 20264 min read

Quality06

Build a practical AI agent evaluation around real tasks, multi-turn corrections, grounded answers, tool actions and safe recovery.

October 2, 20263 min read

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